Knoxville Mercedes Benz Dealers

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Nestled in the heart of East Tennessee, Mercedes-Benz of Knoxville stands as a beacon of automotive excellence, offering discerning drivers a world-class experience that goes far beyond simply selling luxury vehicles. Located at 10131 Parkside Drive, this dealership has been a cornerstone of the Knoxville automotive landscape, proudly serving the community since 1915 as part of the Furrow Automotive Group.

A Legacy of Automotive Excellence

Mercedes-Benz of Knoxville isn’t just a dealership; it’s a local institution with a rich history. Surviving pandemics, depressions, recessions, and world wars, the dealership has maintained an unwavering commitment to customer satisfaction. In 2025, they were recognized as a J.D. Power Diamond Dealer of Excellence, marking seven consecutive years of superior customer service.

Comprehensive Automotive Solutions

What sets Mercedes-Benz of Knoxville apart is their holistic approach to automotive services. The dealership offers a comprehensive range of solutions that cater to every aspect of vehicle ownership:

• New Vehicle Sales: Featuring the latest Mercedes-Benz models, including SUVs, sedans, vans, and electric vehicles
• Pre-Owned Vehicles: A carefully curated selection of certified pre-owned luxury vehicles
• Service Center: Advanced repair and maintenance facilities
• Rental Services: Parkside Car & Van Rental with luxury vehicle options

Customer-Centric Approach

The dealership understands that time is the new luxury. They offer multiple service options to suit modern lifestyles, including:

• Online automotive experiences
• Pickup and delivery services
• Shuttle services
• Express service options
• Complimentary substitute transportation

Innovative Rewards Program

Mercedes-Benz of Knoxville has developed a unique Rewards Program that goes beyond traditional customer loyalty schemes. Customers can earn points throughout their vehicle’s lifecycle, which can be used to:

• Reduce service costs
• Apply to future purchases or leases
• Receive complimentary car washes
• Get windshield wipers for life

Community Commitment

Beyond automotive excellence, the dealership demonstrates a profound commitment to the local community. They actively support various local organizations, including:

• Young-Williams Animal Center
• Humane Society Tennessee Valley
• Knoxville Symphony Orchestra
• Boys and Girls Clubs of the Tennessee Valley

With a team of over 140 Mercedes-Benz Certified and Master Certified associates, Mercedes-Benz of Knoxville continues to set the standard for automotive retail in East Tennessee. Their dedication to transparency, ethical solutions, and exceptional customer service makes them more than just a dealership—they're a trusted automotive partner.