Norm Reeves Genesis

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The automotive landscape in Southern California has been dramatically transformed by a dealership that has become synonymous with exceptional service and automotive excellence. Norm Reeves Genesis, a cornerstone of the automotive retail industry since 1963, has consistently set the standard for customer-centric car buying experiences across multiple locations in California.

A Legacy of Automotive Excellence

Founded in 1963, Norm Reeves has grown from a single dealership to a powerhouse automotive group spanning multiple locations in Southern California. The dealership’s journey is marked by an unwavering commitment to customer satisfaction and a deep understanding of automotive innovation. Under the leadership of David Conant, who joined the team in 1983, the dealership has evolved into an internationally recognized automotive retail brand.

Genesis Brand Specialization

Norm Reeves Genesis represents the pinnacle of luxury automotive sales and service. With dedicated locations in Cerritos and Irvine, California, they offer an impressive lineup of Genesis vehicles, including:

  • G70 Sedan - A sporty luxury compact sedan
  • G80 Sedan - A midsize luxury sedan with sophisticated design
  • G90 Sedan - The flagship full-size luxury model
  • GV70 Crossover - A compact luxury SUV
  • GV80 SUV - A midsize luxury SUV

Commitment to Customer Service

What sets Norm Reeves Genesis apart is their comprehensive approach to automotive sales and service. They offer unique customer-centric programs such as:

  • Price Protection Guarantee: If you find the same vehicle at a lower price within five days, they'll refund the difference
  • 5-Day Exchange Policy: Exchange your pre-owned vehicle within 5 days of purchase
  • Valet Service for vehicle maintenance and recalls
  • Online Express Store for complete digital vehicle purchasing

Recognitions and Achievements

In 2023, Norm Reeves proudly received the prestigious President’s Award, a testament to their outstanding performance in customer satisfaction, sales, and community engagement. This accolade underscores their commitment to excellence in the automotive retail space.

🚗 Note: Norm Reeves Genesis continues to expand its reach, serving customers not just in California, but also in Texas and Florida.

Technological Innovation

Embracing modern automotive technology, Norm Reeves Genesis offers advanced features like Genesis Intelligent Assistance, which provides remote vehicle connectivity and intelligent features through a smartphone app.

How long has Norm Reeves been in business?

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Norm Reeves has been in business since 1963, making it a well-established automotive dealership with over 60 years of experience.

Do they offer online car purchasing?

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Yes, Norm Reeves Genesis offers an Express Store that allows customers to shop, buy, and finance a vehicle entirely online with options for home delivery.

What makes Norm Reeves Genesis unique?

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Their unique approach includes a 5-day exchange policy, price protection guarantee, and a dedicated team focused on personalized customer service.

With a rich history of automotive excellence and a forward-thinking approach to customer service, Norm Reeves Genesis continues to redefine the car buying experience in Southern California and beyond.